The general sale conditions below govern all the commercial relations between:

Barboflex S.A. and its cyber customers (hereinafter referred to as “The Customer”).

Prior to any transaction, by pressing the “I have read and accept the terms and conditions of the shop” button, the Customer confirms having acknowledged the conditions and expressly declares to accept them.

 
Sale conditions

The Customer confirms that he has become aware, at the time of placing the order, of the conditions of sale stated on the screen (name, price, components, quantity, colour, product specifications, etc.) and expressly accepts them unconditionally. The order placement and its confirmation by the Customer state their full and complete acceptance of the conditions of sale, which shall only be applicable to the order in question.

 
Order

The Customer confirms the order by pressing the “Confirm Order” button. The order is a summary of all items that the Customer confirms by clicking the “Confirm Order” button on the “Checkout” tab. Barboflex automatic registration systems are proof of the type, content and date of the order.

 
Order Confirmation

Barboflex confirms the acceptance of the order to the Customer by email. The sale will only be completed after confirmation of the order by Barboflex. Barboflex reserves the right not to confirm an order for any reason, being them product sourcing, a problem with the order (e.g., failures in the data supplied by the Customer), an order that falls out of normal patterns or a predictable reason for future delivery. Barboflex will notify the Customer by all means within its reach. Barboflex only processes an order placed by the Customer after confirmation of payment or according to previously agreed conditions.

 
Parcel delivery and delivery conditions

The place and date of delivery of the order are chosen by the Customer at the time of placing the order. Barboflex reserves the right to use any carrier of its convenience to deliver products to the address provided by the Customer.

 
Deadline

Orders confirmed by 4 p.m. are shipped on the same business day. Orders confirmed after 4 p.m. will be shipped on the next business day. Deliveries are made on the business day following shipment in mainland Portugal. In Azores and Madeira, deliveries range from 8 to 10 business days.

 
Delivery charges and other supplying conditions

Delivery charges vary based on the weight, the size and the Customer’s delivery address. By placing the order, the Customer agrees to sign the delivery note presented by the carrier, in which he may make any comments he considers to be appropriate. By signing the delivery note, the Customer confirms having received the number of volumes placed in the order. All occurrences such as force majeure, accident, strike, administrative decision or stoppage of transport that may delay, prevent or make provision exorbitant, account for a suspension or termination of the obligations of Barboflex S.A., without rightful compensation to the Customer.

 
Shipment

Deliveries will be made by the carrier during normal business hours. Please select the shipping address so that someone can collect the products.

 
Price

All prices are in Euros. The price invoiced to the Customer is the price indicated on the order confirmation sent by Barboflex.

 
Product information sheet

The photographs illustrating the products are for guidance only. The accompanying texts are a reproduction of the information on the packaging or instructions for use. Differences between photographs and products should be only minor and do not imply any change in the main product specifications. The colour of the products displayed on the online shop may differ from the actual colour of the product.

 
Payment conditions

The product(s) ordered will be on the order to be received by the customer. The method of settlement of products and services will be selected at the end of the ordering process by one of the following means: Business terms agreed upon in advance, collect on delivery or bank transfer. In the case of the latter, proof of payment should be sent to barboflex@barboflex.pt.

 
New General Regulation on Personal Data Protection

In accordance with the new General Data Protection Regulation (RGPD), which entered into force on 25th May 2018, Barboflex has decided to revise its database and clarify the purposes the data is used for. Records include data obtained during the business relationship that the Customer has established with Barboflex S.A., as well as following the various interactions between both parties. Barboflex uses the data solely for accounting purposes, business campaigns and / or targeted marketing campaigns.

Barboflex S.A. will retain Customer data for the period needed to provide services and/or sale of goods, billing and compliance with legal obligations. The Customer has the right at any time to change its data, oppose to its processing, withdraw its consent and claim the other rights provided by law, except when the data is indispensable for the rendering of commercial relations with Barboflex, being therefore mandatory, or for the fulfilment of legal obligations to which Barboflex S.A. is bound by law. If the Customer withdraws his consent, this does not compromise the lawfulness of the treatment performed until that date.

By accepting this regulation, the Customer declares that he has read and authorizes the transfer of his data for accounting and commercial purposes only from Barboflex S.A..

 
Mandatory information

By ordering online on our site, you consent to the collection and processing of your personal data by Barboflex, which you have provided to us and which is collected through the normal operation of the site. This data (names, email address, postal address, etc.) is necessary for us to process your orders.

 
Right to return products

By accepting this agreement, the Customer hereby acknowledges that Barboflex reserves the right not to accept returns of electronic/electrical material. Therefore, Barboflex recommends that the Customer double-checks the order which he intends to place.

The Customer can return a non-electrical or electronic product purchased from our online shop or establishment within 15 days of receipt or withdrawal.

It is the Customer’s responsibility to bring our product to our premises in good condition, without having been applied or used, in its original packaging with all accessories included, together with the original invoice.

Both return costs and shipping are borne by the customer.

 
Content Information

Copy, transfer, distribution or storage of website contents without prior authorization (unless authorized by Barboflex S.A.) is expressly prohibited, both for personal or professional purposes.

Barboflex S.A. reserves the right to modify the information and commercial offer presented about products, prices, sales, commercial conditions and/or services at any time.

It is expressly forbidden to introduce links on the site, regardless of the intended purpose. Use of the domain for abusive purposes, and without prior authorization, is subject to legal action.

 
Contacts

Barboflex S.A.

Zona Industrial dos Terços

Rua da Misericórdia, 188

4410-528 Canelas

Telephone: (+351) 224 664 690

Fax: (+351) 224 664 699

Email: barboflex@barboflex.pt

 
Opening time

Morning: 9 a.m. – 12:30 p.m.

Afternoon 2:30 p.m. – 7:00 p.m.